🔒 Safety and security

Money protection, security measures, avoiding scams

7 articles in this collection
Written by Step

Is my money safe and secure?

Yes! Every Step account is insured up to $250,000

Written by Step
Updated over a week ago

Avoiding scams and keeping your account secure

Become a pro at spotting scammers!

Written by Step
Updated over a week ago

Suspicious activity and suspended accounts

We might temporarily suspend your account while we investigate suspicious activity

Written by Step
Updated over a week ago

Keeping your account secure

Verifying your account with your phone number

We need your phone number to verify your account

Written by Step
Updated over a week ago

Why do you need my birthday?

We need your correct DOB to verify your identity and report positive credit

Written by Step
Updated over a week ago

What is a Step App Passcode?

If your mobile device doesn't have biometric capabilities, you'll need to set up a passcode

Written by Step
Updated over a week ago

Why we require biometrics or your passcode

You'll need to enter your phone's passcode, fingerprint, or face scan for your security

Written by Step
Updated over a week ago