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Creating my account
Creating my account
The info we need, verifying your phone number, and getting started
12 articles in this collection
Written by
Step
and
Oryan
Why we require biometrics or your passcode
You'll need to enter your phone's passcode, fingerprint, or face scan for your security
Written by
Oryan
Updated over a week ago
Before you get started
Do you check my credit history?
We don't do a credit check, just verify your identity
Written by
Step
Updated over a week ago
Can I create a Step account if I'm not in the US?
You'll need a mobile phone number issued by a US carrier to create an account
Written by
Step
Updated over a week ago
The info you'll need
Why can't I verify my account?
Make sure your identity matches account info, your documents are clear, and you use a residential address
Written by
Oryan
Updated over a week ago
What information do I need to create a Step Account?
Name, date of birth, email, and address
Written by
Step
Updated over a week ago
Why do I need a cell phone number to create my account?
We need your phone number to verify your account
Written by
Step
Updated over a week ago
How old do I have to be to join Step?
Anyone can open an account!
Written by
Step
Updated over a week ago
Why do you need my Social Security Number (SSN)?
We use your SSN to verify your identity when you create your account
Written by
Step
Updated over a week ago
How do I create a username?
Your username helps others find you on Step!
Written by
Step
Updated over a week ago
After you're all set up
5 things to try the day you create your Step account
Got your Step account? Great! Here are 5 things you should do on day 1
Written by
Step
Updated over a week ago
How to become a financial whiz with Step
Get ahead by mastering your banking and finances early!
Written by
Step
Updated over a week ago
Can I make suggestions for features or improvements?
Of course! Your feedback helps us make our product better for you
Written by
Step
Updated over a week ago