Using your Step Card is easy! Just insert the side with the chip into the card reader, or swipe the side with the magstripe (the line on the back) with the front of the card facing you.

Some stores also offer tap to pay. All you have to do is hold your card over the card reader and the payment should go through!

Sometimes a card reader at a store has trouble reading the chip or magstripe. In this case, just try using the card again with a different way of paying.

Using Mobile Pay

Stores that offer contactless payments will often allow you to pay with your phone's mobile wallet like Apple Pay or Google Pay. Just open up your mobile wallet and hold your phone over the card reader to complete a purchase. Check out these articles about adding Apple Pay or Google Pay.

Did this answer your question?