Wondering why your Step Card is getting declined at an ATM? Could be because you've hit your withdrawal limit. Here's what you need to keep in mind before heading to the ATM:

You can only withdraw

**up to the balance in your account**You can withdraw a maximum of

**$250**each 24 hoursYou can withdraw a maximum of

**$1,000**each 30 daysYou can make a total of

**10 ATM withdrawals**each 30 days

**Daily Limit:**

You can withdraw up to **$250 **every 24 hours. This doesnâ€™t mean every day! Every 24 hours means that if you withdraw $250 at 9 AM on Thursday, you will only be able to withdraw $250 more at 9:01 AM on Friday.

**Monthly Limit:**

You can withdraw up to **$1,000 **every 30 days. That means that if you withdraw $250 each day on October 1st, 2nd, 3rd, and 4th, you will not be able to withdraw any more money from the ATM until October 31st.

**Count Limit:**

You can withdraw from an ATM **10 times every 30 days. **This does not mean every month. Here is an example with three withdrawals:

Each withdrawal is represented by a symbol and color, the checkmark represents when the 30 day period expires.

Let's say you make a withdrawal on **August 1st, **then you make 9 more withdrawals in the days after. That means that on** September 1st **you can make another withdrawal. You start counting 30 days from the day of the withdrawal.

**We know it is tricky to keep track of all of the withdrawals, so here is a trick to see how many you have left:**

Go back 30 days in your transaction history

Count the ATM withdrawals between that day and today

If there are less than 10, totalling less than $1,000 you can withdraw with no issues!