We'll ship your Step Card as soon as an adult sponsors your account (or when your account is approved if you're over 18). Customers typically receive their cards within 10-12 business days, however it may take longer due to USPS delays.
We know delays are the worst, but we promise your card is on it's way!
In addition to your card, our shipping partners are working hard to deliver holiday packages and probably lots of hand sanitizer...so we appreciate your patience.
In the meantime, you can link your card to Apple Pay and Google pay to start spending right away!